Sewage backup is Category 3 blackwater, which means it carries real health risk and requires a completely different protocol than a clean-water leak. A DIY approach to sewage cleanup puts household members at real risk of exposure.
Our East Troy, WI crews suit up in full PPE before entering a contaminated space, no exceptions.

We follow strict biohazard protocol on every Sewage Cleanup call, treating even a small backup with full precaution.
Sanitization on every Sewage Cleanup job meets the EPA-registered standard for Category 3 water.
We document disposal of contaminated materials to keep the process compliant and traceable.
Health and safety drive our containment approach on every sewage call.
Sewage cleanup follows a strict sequence built around safety, and here's how our East Troy, WI crews handle it.

We contain the affected zone before extraction begins to prevent spread.
Full PPE compliance is non-negotiable on any Sewage Cleanup job.
We document and dispose of contaminated materials in compliance with local regulations.
We apply compliant disinfection products across the full affected area.
Air scrubbers and odor-neutralizing treatment address both smell and airborne pathogen concerns.
We verify air quality after cleanup to confirm the space is safe for reoccupation.
We ask enough to confirm this is a sewage-related call and prepare accordingly.
A biohazard-trained technician arrives with full PPE and containment materials already loaded.
A biohazard assessment and written quote come before any extraction starts.
The file doesn't close until pathogen and odor control are confirmed complete.

"They treated our sewage backup like the serious situation it was, full suits and everything, not a quick mop job." — Wanda C.
"Appreciated that they explained exactly what would need to be thrown away and why, rather than just guessing." — Desmond K.
"The smell was completely gone by the time they finished, not just masked with an air freshener." — Alina M.
We treat every sewage call as a biohazard situation because it genuinely is one.
Carpet, pad, and often drywall that touched sewage typically can't be saved due to contamination risk.
Our disinfection products meet EPA-registered standards for Category 3 water, not generic cleaner.
We verify air quality and complete surface disinfection checks before signing off.
We recommend checking your specific policy, and we'll support the claim with proper documentation either way.
We recommend calling right away rather than attempting any cleanup yourself given the biohazard involved.
Our East Troy, WI biohazard-trained teams cover East Troy and nearby communities with full PPE and containment equipment ready.

Speak directly with our sewage response team.
Call +1-844-578-1604